Shipping Details

Thank you for choosing Juniper Kidz for your kids' clothing needs. We are pleased to offer shipping services within Pakistan. Please find below the shipping details for your reference:

Shipping Timeframe: We strive to deliver your order within 1-2 working days after it has been successfully placed. Our team works diligently to ensure prompt processing and dispatch.

Shipping Cost: For orders below 2000 PKR, a shipping fee of 200 PKR will be applicable. However, for orders totaling 2000 PKR or above, shipping is free of charge.

Refunds and Exchanges: Please note that Juniper Kidz does not offer any refunds or exchanges for international online orders. However, we understand that certain circumstances may warrant exceptions. Therefore, we provide refunds for shipping costs in the following cases:

1. Damaged Items: If the item you received was damaged upon delivery, please contact our customer support within 24 hours of receiving the order. We will arrange for a return and refund the shipping costs incurred.

2. Wrong Item Delivered: If you received an incorrect item, kindly notify us within 48 hours of receiving the order. We will assist you in returning the item and bear the cost of shipping.

3. Promotional Free Shipping: If we are offering a promotional free shipping offer during your purchase, we will refund the shipping cost if you choose to return the item.

Other Returns and Shipping Costs: For all other cases, including non-damaged items, incorrect sizes, or change of mind, you will be responsible for the cost of returning the item to us. Please ensure that the item is unused, in its original packaging, and returned within 14 days from the date of delivery.

Contact Us: If you have any further questions or need assistance with your order, please don't hesitate to contact our customer support team. We are available to help you with any queries you may have.

Thank you for choosing Juniper Kidz. We look forward to serving you and providing the best clothing options for your little ones.